CANCELLATION & NO SHOW 

Any appointments cancelled within one week of appointment date will not be able to transfer deposit to a later date and deposits will be forfeited. Same day cancellations or NO SHOW will be charged for the price of the FULL SERVICE. Please understand that our artists are very busy. We have set aside time for your appointment and without proper notice we will not be able to find a replacement for your appointment time. 

 

RESCHEDULING

Rescheduling appointments will only be possible if the artist is given at least one week notice prior to your scheduled appointment. Due to limited appointment availability, we may not be able to reschedule your appointment until a much later date. Promotional rates may change if you reschedule your appointment to a later date. If you are rescheduling your TOUCH UP the rates will change depending on what time frame you schedule your new appointment (use price lists as reference). If you are rescheduling within one week of your appointment date you will not be able to transfer deposit to a later date and deposits will be forfeited. A new deposit will need to be made when rescheduling a future appointment if it is within a week of your scheduled appointment. 

 

LATE POLICY

Appointments will be CANCELLED and no refunds will be given if the client is more than 15 minutes late to their appointment. Artist take multiple clients a day and need the full amount of time for each appointment. You may schedule a new appointment, but will need to place another deposit.

 

DEPOSITS

When booking your appointment, you will be asked to place a deposit for your service. This deposit will be applied to your total fee that is due the same day of your appointment. Deposits are NON-REFUNDABLE and NON-TRANSFERABLE.

 

BEFORE YOUR APPOINTMENT

  • No coffee or other stimulants 

  • No Alcohol or other blood thinners 

  • No Retin A skincare products 

  • If you have any questions concerning medical conditions please consult your doctor before scheduling your appointment 

 

DO NOT BOOK AN APPOINTMENT IF:

  • You are under the age of 18 

  • You are pregnant or nursing 

  • You are taking blood thinning medications 

  • You have viral infections or diseases 

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